Privacy Policy

Personal information refers to information that, either on its own or when combined with other data, allows for the direct or indirect identification of an individual.

This Policy is designed to help you understand your rights under relevant laws, including instructions on how to exercise them.  It also outlines how we collect, use, process, disclose, and store information.  While this Policy applies globally, specific additional details may pertain to you based on your country of residence. Such additional terms, tailored to these specific countries or regions, are outlined in region-specific statements below.

The following are data that we may collect from you:

• If you are a Sanas Language Translation app user: Your name, email address, voice inputs, and data automatically collected from cookie technology or analytics. 
• If you are a Sanas Language Translation app user and you turned on the transcript feature: Your name, email address, voice inputs, data automatically collected from cookie technology or analytics, and all content that was communicated between the people speaking with each other using the app will be in the transcript.  The transcript will be generated by a third-party AI processor.
• If you are a Sanas enterprise customer: Your employees or contractors’ names, work email address, device ID, user ID, IP address, and telemetry data such as logs, metrics, and product features used.
• If you created an account to use Sanas products: Your name, email address, password, and, if applicable, your company name.
• If you created an account to use Sanas products and payment was collected from you: Your name and purchases, and payment information that a third party vendor of Sanas will have. 
• If you browsed the Sanas website: Your Internet protocol (IP) address, device identifiers, cookie identifiers, browser information (e.g. language settings, time zone, system), location information, pages that you visit before, during and after using our website, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other data collected from cookie technology.  We may also have your email address, phone number and any other information you provided to us.
• If you interacted with the Sanas website or social media by features such as posting a comment or chat via our blogs, social media or other forums: All the information collected from your browsing the Sanas website, plus any content you provided to us.  
• If you filled out a survey from Sanas: Your name and other information requested on the survey.
• If you emailed or communicated with us: Your name, email address and whatever other personal information you may have provided to us.
• If you responded to the job postings on the Sanas website: Your name, contact information, resume, job history and any other information you provided to us.
• If you attended a trade show, conference, or other events: Your photographs or images captured, video recordings and any other information you may have provided to us.
• If you agreed to provide audio samples: Your name, gender, age range, voice recording, and any other information you may have provided to us.

We get your information in two ways, either directly from you or indirectly about you from our systems that they automatically collect.

Information you provide to us.  If you gave us your information directly, whether via a Sanas app, by emailing us or otherwise, we have your information.  

Information our systems automatically collect.  We get information about you indirectly from various ways:

• If you use the Sanas website or app(s), or interact with us via social media, our cookies or pixel tags, Google Analytics and like technology are what collects that information.  Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your browsing experience.  Pixel tags or web beacons are pieces of code embedded in our website that collect information about user engagement.  We may also include web beacons in emails to understand whether messages have been opened, acted on, or forwarded.  For the Sanas language translation app, a third-party AI service processor is also used to handle and create the transcript if you use that feature when communicating with others.  When you sign up for this app, you consent to our sharing your personal information with such third-party AI service processors.    
• If you use our products, your telemetry data may be collected by software agents that then processes and analyzes such data for real-time monitoring and troubleshooting for these products.  There may also be agent-less collection using APIs, system logs, and network monitoring tools.
• If you use our products where payment was collected from you, payment information is handled by third party vendors, which means we Sanas will not have your credit card information.

Exceptional instances.  In the instance where you attended a trade show, conference or event, whether hosted by us or a third party, photographs, images, or videos of you may have been taken by us.

We use your information for a variety of business purposes, including to provide our products and services, for administrative purposes, and for marketing, as described below.

A. Provide Our Products and Services

We use your information to provide you with services such as:

• Managing your information and accounts
• Providing access to certain areas, functionalities, and features of our products
• Providing better usability, troubleshooting and site maintenance
• Understanding which parts of the Sanas website are visited and how frequently
• Answering requests for customer or technical support
• Communicating with you about your account, and policy changes
• Facilitating communication with you, including contacting you and responding to your queries
• Processing applications if you apply for a job we post
• Allowing you to register for events
  
  B. Administrative Purposes

We use your information for various administrative purposes, such as:

• Market research, research and development, direct marketing, network and information security, and fraud prevention
• Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity
• Measuring interest and engagement in our products and services
• Short-term, transient use, such as contextual customization of ads
• Improving, upgrading or enhancing our products and services
• Developing new products and services
• Ensuring internal quality control and safety
• Authenticating and verifying individual identities, including requests to exercise your rights under this policy
• Debugging to identify and repair errors with our products and services
• Auditing relating to interactions, transactions and other compliance activities
• Sharing information with third parties as needed to provide our products and services
• Enforcing our agreements and policies
• Complying with our legal obligations

C. Marketing and Advertising our Products and products and services

We do not sell your personal information, but may use personal information to:

• Invite you for events, seminars and equivalent ceremonies organized by us and related purposes such as running marketing or promotional campaigns, including such promotions or publications on social media.
• Publish testimonials and case studies, with your consent.
• Generate and maintain leads as part of our customer relationship management database.
• Perform data analytics to provide a better user experience, enhance website performance and achieve business objectives.

D. Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.

  De-identified and Aggregated Information. We may use personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, information about the device from which you access our products, or other analyses we create.

Share Content with Friends or Colleagues. Our products may offer various tools and functionalities. For example, we may allow you to provide information about your friends through our referral services.  Our referral services may allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our products.  Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend neighbor, or co-worker).

With your consent, we disclose your information to third parties for a variety of business purposes, including to provide our products to you, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.  With respect to the Sanas language translation app, you consent to such disclosure of your information, including personal information, upon completion of your sign-up on the app.  All third parties that we use to provide our products and services to you must comply with this Privacy Policy and handle your personal information with at least the same level of care and adherence to all applicable laws, a requirement that we impose on them when we enter into agreements with them to handle your information. We do not sell your personal information.  

A. Disclosures to Provide our Products & Services 

The categories of third parties with whom we may share your information are described below. 

Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our products or services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.

Business Partners. We do not do so today, but it is possible in the future that we may share your personal information with business partners to provide you with a product or service you have requested, or with business partners to jointly offer products or services.  The personal information that we have is limited to those from our app users, those who interact with our social media and those who contact us directly.

Affiliates. We may share your personal information with our company affiliates for our administrative purposes, including activities such as IT management, to enable us to provide you with our products or services.

APIs/SDKs. We may use third-party Application Program Interfaces (“APIs”) and Software Development Kits (“SDKs”) as part of the functionality of our products and services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.

B. Disclosures to Protect Us or Others 

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Privacy and data protection laws outline specific justifiable grounds for collecting and processing personal information, commonly known as the legal basis of processing. Our primary reliance is on the following legal bases:

• We may process your personal information to comply with legal obligations, including applicable laws and safeguarding our legal rights, seeking remedies, and defending against claims.
• We process your personal information with your consent, which you can revoke at any time. For instance, when registering for events organized by us or receiving marketing communications from us.  This applies to our Language Translation app as well as all other ways from which we may have your personal information.
• We process your personal information when it is necessary for fulfilling a contract you are a party to or to take pre-contractual steps at your request. 
• We process your personal information when it's necessary for legitimate interests pursued by us or a third party, provided these interests do not override your data protection rights. This includes understanding your website usage, generating secure login credentials, or optimizing our processes.

Email Communications.  If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails.  Note that you will continue to receive transaction-related emails regarding products or services you have requested.  We may also send you certain non-promotional communications regarding us and our services, and you will not be able to opt out of those communications, since we are legally required to send you such notices as long as you remain a customer or user of our product.  An example of such legally required communication would be an updated Privacy Policy.

In accordance with applicable law, you may have the right to:

• Access Personal Information about you, including: (i) confirming whether we have your personal information or are processing it; (ii) obtaining access to or a copy of your personal information in a structured, commonly used, and machine readable format; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (the “right of data portability”);
• Request Correction of your personal information where it is inaccurate or incomplete. (Note: In some cases, we may provide self-service tools that enable you to update your personal information);
• Request Deletion of your personal information; 
• Request Restriction of or Object to our processing of your personal information including where the processing of your personal information is based on our legitimate interest or for direct marketing purposes; and 
• Withdraw your Consent to our processing of your personal information.  

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

Should you desire an authorized agent to make a privacy rights request on your behalf, the agent may do so by contacting us as set forth in “Contact Us” below.  We will require written, signed permission indicating that the agent has been duly authorized to act on your behalf.  Upon receipt of the written authorization, we will review the privacy rights request and respond accordingly.  We will directly correspond with the e-mail address provided by the authorized agent.

If you're dissatisfied with our handling of your personal information, you may have the right, as per the laws of your residing country, to lodge a complaint with your regional data protection authority.

At Sanas, there exists a perfect balance between governance, process and technology, the combination of which has established Sanas' commitment to its customers and stakeholders.  Sanas adopts reasonable and appropriate security controls, practices and procedures including administrative, physical security, and technical controls in order to safeguard your personal information.  We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.  Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using our products or services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our products or services.  If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our products or services, by mail or by sending an email to you.

Our updated list of all certifications and security reports are as follows:

• ISO/IEC 27001:2022
• Health Insurance Portability and Accountability Act (HIPAA)
• California Consumer Privacy Act (CCPA)
• Payment Card Industry Data Security Standard (PCI DSS)
• SSAE-21 SOC 2 Type 2
• General Data Protection Regulation- (EU) 2016/ 679 (GDPR)

We do not collect, receive, or process Protected Health Information (“PHI”) as defined under the U.S. Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), unless a valid Business Associate Agreement (“BAA”) is in place.  If you are a healthcare provider or handle sensitive health data, please don’t share Protected Health Information (PHI) with us unless a valid BAA has been executed.

All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, excluding any country or regions subject to U.S. government sanctions, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws. Sanas operates on a global scale. As a result, the personal information of individuals who visit our websites, use our products and services, or engage with us in any way may be transferred and accessed worldwide, including countries where Sanas, our affiliates, or processors operate, excluding any country or regions subject to U.S. government sanctions. Regardless of where it is processed, we will safeguard your personal information in accordance with this policy. Sanas does not willingly or proactively transfer or disclose our customers' personal information to government or law enforcement authorities ("Authorities") or grant Authorities access to your personal information.
 

We retain your personal information for varying durations depending on the category of personal information and your relationship with us. The duration is determined on a case-by-case basis, with our aim being to keep it for the shortest period necessary to fulfill the purpose for which it was collected. When deciding on retention periods, we consider the following criteria:

• The type of personal information.

• Whether the personal information is typically subject to specific deletion schedules, such as marketing data.

• Whether the personal information is essential for operating or providing our products and services; for instance, account information may be retained longer based on your agreement with us.

• The duration required to comply with legal obligations.

• Our legitimate interests or legal purposes, including network improvement, fraud prevention, record-keeping, safety promotion, security and integrity maintenance, or enforcing our legal rights.

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information Sanas has collected about them and whether Sanas disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Personal Information We Collect” and “How We Use Your Personal Information” above, respectively.

“Sales” of Personal Information under the CCPA

For purposes of the CCPA, Sanas does not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.

Additional Privacy Rights for California Residents

Non-Discrimination.
California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.

Authorized Agent.
you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumerrequest on behalf of your minor child. To designate an authorized agent, please contact us as set forth in “Contact Us” below and provide written authorization signed by you and your designated agent.

Verification.
To protect your privacy, we will take steps the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws

Refer-a-Friend and Similar Incentive Programs.
As described above in How We Use Your Personal Information (“Share Content with Friends or Colleagues”), we may offer referral programs or other incentivized data collection programs. For example, we may offer incentives to you such as discounts or promotional items or credit in connection with these programs, wherein you provide your personal information in exchange for a reward, or provide personal information regarding your friends or colleagues (such as their email address) and receive rewards when they sign up to use our Services. (The referred party may also receive rewards for signing up via your referral.) These programs are entirely voluntary and allow us to grow our business and provide additional benefits to you. The value of your data to us depends on how you ultimately use our Services, whereas the value of the referred party’s data to us depends on whether the referred party ultimately becomes a Customer or Target Speaker and uses our Services. Said value will be reflected in the incentive offered in connection with each program.

‍Accessibility.
This Privacy Policy uses industry-standard technologies and was developed in line with the World Wide Web Consortium’s Web Content Accessibility Guidelines, version 2.1. If you wish to print this policy, please do so from your web browser or by saving the page as a PDF.

California Shine the Light.
The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.

Residents of Colorado.  Sanas does not engage in profiling of consumers in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under the Colorado Privacy Act or the Oregon Consumer Privacy Act.

Residents of Minnesota.  To enable your continued use of our products and services, we keep your personal information for as long as it is required in order to fulfill the relevant purposes described in our Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you.  

Residents of Nevada.  You have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at info@sanas.ai with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.

Residents of New Jersey.  If we make material changes to our Privacy Policy, we will provide affected customers with advance notice of the change, such as by email or via their account.

Residents of Oregon.  The controller entities that are subject to our Privacy Policy include Sanas.AI Inc. and Sanas AI Private Limited.

Categories of Personal Information (including sensitive personal information) we process:

Candidate name, contact details, date of birth, educational qualifications, resume including skill details, employment-related information, details pertaining to background checks, passport details (only if shortlisted), and a few other optional details such as web address, willingness to travel, etc.  Financial details and national identification details are collected only in selected countries where required by law.

Please note that the categories of personal (or sensitive personal) details processed may vary based on the business requirements of the entity and legal requirements of a country.

Use of your Personal Information:

We utilize your Personal Information for the following purposes:

Assessing a candidate's suitability for job requirements as part of the recruitment or internship selection process, including background verification by our authorized vendor.

Conducting various employer-related activities if you are selected to join the organization and ensuring compliance with any applicable labor and/or other relevant laws.

Legal Basis of Processing:

We process your personal information when necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract, or based on your consent, as per applicable laws.

Data Recipients/Access:

Your data may be accessible to authorized internal recipients within Sanas, its subsidiaries or affiliates, our authorized service providers including cloud service providers who offer services to Sanas, business partners, government bodies including statutory regulatory authorities, law enforcement agencies (where applicable), auditors (internal/external), and Sanas’ clients (where applicable) based on contractual obligations.

Categories of Personal Information (including sensitive personal information) that we process:

Visitor name, contact details, organization, date and purpose of visit, photograph, and images/footage captured on CCTV or other video and related monitoring systems.

Please note that the categories of personal (or sensitive personal) details processed may vary based on the business requirements of the entity and legal requirements of a country.

Use of your Personal Information:

We utilize your personal information for the following purpose:

To grant access to Sanas offices.

Legal Basis of processing:

We process your personal information when it is necessary for the purposes of a legitimate interest pursued by us or based on your consent, wherever applicable.

Data Recipients/Access:

Your data may be accessible to authorized internal recipients within Sanas, its subsidiaries or affiliates, government bodies including statutory regulatory authorities, law enforcement agencies (where applicable), auditors (internal/external).

Categories of personal information (including sensitive personal information) that we process:

Vendor name, contact details, address, tax details, contact details of Vendor point of contact.

* Please note that the categories of personal (or sensitive personal) details processed may differ based on the business requirement of the entity and legal requirement of a country.

Use of your Personal Information:

• We use your personal information for the following purposes:
• For vendor empanelment
• Purchase order and Invoice creation.
• For facilitating communications with you
• For submitting quotations

Legal Basis of Processing:

We process your personal information when it is necessary for the performance of a contract to which you are the party or based on your consent, as per applicable laws.

Data Recipients/Access:

Your data may be accessible to authorized internal recipients within Sanas, its subsidiaries or affiliates, tax consultants and authorities, Government bodies including statutory, regulatory authorities, law-enforcement agencies (where applicable), auditors (internal/external).

The Services are not directed to users under 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.

Third-Party Websites/Applications.  Sanas website and social media may contain links to other websites/applications and other websites/applications may reference or link to our website and social media. These third-party services are not controlled by us.  We encourage our users to read the privacy policies of each website and application with which they interact.  We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications.  Providing personal information to third-party websites or applications is at your own risk.  We encourage you to seek out and read each third party’s privacy notice to understand how your personal information is used and protected.

 Supervisory Authority. If you are located in the European Economic Area, Switzerland, the United Kingdom or Brazil, you have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable law.

Changes to our Privacy Policy. We are constantly trying to improve our products and services, so we may revise this Privacy Policy from time to time in our sole discretion.  If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our products and services after the new Privacy Policy takes effect.  You are responsible for periodically reviewing this Privacy Policy.

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Contact: Legal Department

Contact address: Sanas.AI Inc. 585 Hamilton Avenue, Palo Alto, CA 94301

Email: privacy@sanas.ai

For the purposes of processing your personal information in UK, we will follow all the applicable Data Privacy Regulations, including UK General Data Protection Regulation. Please note the below provisions will apply to you if you are a data subject residing in UK, in addition to the Privacy Policy outlined here.

Cross Border Transfer of Data

In general, Sanas, headquartered in Palo Alto, is the data controller processing your personal information. We may transfer your personal information outside UK to third parties including countries where the data protection legislation may differ from that of UK.

As per the obligation called out under the UK Data Protection Regime, when we process your personal information in countries deemed adequate by the UK Secretary of State we will rely on the adequacy regulations published by them to protect your personal information.

For transfers to Sanas subsidiaries and service providers outside UK, where Adequacy decision is not available, we use standard contractual clauses or rely on a service provider's (UK data protection authority approved) corporate rules that are in place to protect your personal information. Additionally, we shall take all the necessary steps to ensure confidentiality and security of the transferred data.

Your Data Subject Rights in Philippines

As a Data Subject located in Philippines, you are entitled to the following rights:

• The right to be informed when your personal information is being processed.
• The right to reasonably access matters relating to the processing of your personal information such as, among others, the identity of the data controllers or Personal Information Processors (PIPs) that will be given access to your personal information.  
• The right to rectification or the right to dispute the inaccuracy or error in your personal information and have the Data Controllers correct it within a reasonable period of time.
• The right to suspend, withdraw, or order the blocking, removal, or destruction of your personal information from the Data Controllers filing system.
• The right to object to the processing of your personal information, including processing for direct marketing, automated processing, or profiling.
• The right to obtain from the Data Controllers a copy of your personal information in an electronic or structured format that is commonly used and allows for further use.
• The right not to be subject to automated decision making.
• The right to be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information. In addition, you also have the right to lodge a complaint before the National Privacy Commission.
   

If you are a resident of Philippines and you wish to exercise your data subject rights as called out above, please refer to section YOUR PRIVACY RIGHTS.

For the purposes of processing your personal information in UK, we will follow all the applicable Data Privacy Regulations, including UK General Data Protection Regulation. Please note the below provisions will apply to you if you are a data subject residing in UK, in addition to the Privacy Policy outlined here.

Cross Border Transfer of Data

In general, Sanas, headquartered in Palo Alto, is the data controller processing your personal information. We may transfer your personal information outside UK to third parties including countries where the data protection legislation may differ from that of UK.

As per the obligation called out under the UK Data Protection Regime, when we process your personal information in countries deemed adequate by the UK Secretary of State we will rely on the adequacy regulations published by them to protect your personal information.

For transfers to Sanas subsidiaries and service providers outside UK, where Adequacy decision is not available, we use standard contractual clauses or rely on a service provider's (UK data protection authority approved) corporate rules that are in place to protect your personal information. Additionally, we shall take all the necessary steps to ensure confidentiality and security of the transferred data.

Your Data Subject Rights in UK

As a Data Subject located in UK, you are entitled to the following rights:

• The right to access the personal information that we collect about you through DSARs.
• The right to be informed about the way in which we process your personal information.
• The right to obtain rectification of your personal information.
• The right to erasure of your personal information, where applicable.
• The right to object to processing of your personal information, where applicable.
• The right to data portability- meaning you have the right to receive the data in a structured format and to transmit the data to another data controller, where applicable.
• The right not to be subject to automated decision making.
• The right to restriction of processing your personal information, where applicable.

If you are a resident of the UK and you wish to exercise your data subject rights as called out above, please refer to section YOUR PRIVACY RIGHTS.
 

For the purposes of processing your personal information within the EU/ EEA Regions, we will follow the Data Privacy Principles and regulations of the General Data Protection Regulation (commonly known as 'GDPR’). Please note that the following provisions will apply to you if you are a Data Subject (resident or citizen) within the EU/EEA region, in addition to the Privacy Policy outlined here.

Cross Border Transfer of Data

In general, Sanas, headquartered in Palo Alto, is the data controller processing your personal information. We may transfer your personal information outside the EU/EEA region to third parties including countries where the data protection legislation may differ from that of the EU/ EEA region.

As per the obligation called out under the GDPR, when we process your personal information in countries deemed adequate by the European Commission, we will rely on the European Commission's decision to protect your personal information.

For transfers to Sanas subsidiaries and service providers outside the EEA, where Adequacy decision is not available, we use standard contractual clauses or rely on a service provider's (EU data protection authority approved) corporate rules that are in place to protect your personal information.  Additionally, we shall take all the necessary steps to ensure confidentiality and security of the transferred data.

Your Data Subject Rights in EU/EEA

As a Data Subject located in EU/EEA, you are entitled to the following rights:

Right to be informed when information has been obtained from the data subject, where applicable.

Right to access the personal information that we collect about you.

Right to rectify the inaccurate information that we hold about you.

Right to request erasure of your information, where applicable.

Right to object to the processing of your information, where applicable.

Right to data portability, i.e. to request your information to be transferred to a third party, where applicable.

Right to be informed before being made a part of automated decision making, where applicable.

Right to obtain restriction of processing from the controller, where applicable.

If you are an EU/EEA resident and you wish to exercise your data subject rights as called out above, please refer to section YOUR PRIVACY RIGHTS.

Are voice inputs processed by Sanas.AI stored?

Our Language TranslationTM app (“App”) may store and use voice inputs processed by the service solely to provide and maintain the service and to improve and develop App quality and other Sanas technologies.  We implement appropriate and sophisticated technical and physical controls, including encryption at rest and in transit, designed to prevent unauthorized access to, or disclosure of, your content and ensure that our use complies with our commitments to you.  Your trust, privacy and the security of your content are our highest priority.  You may opt out of having your content used to improve and develop the quality of Sanas machine-learning/artificial-intelligence technologies, by emailing us here: privacy@sanas.ai

Can I delete the transcript associated with my use of the App?

Yes.  You can do so by emailing us here: privacy@sanas.ai If you have issues doing so, contact us at info@sanas.ai.

Who has access to my content that is processed and stored by the App?

Only authorized Sanas employees and third-party AI processors will have access to your content that is processed by the App. 

Do I still own my content that is processed and stored by the App?

You always retain ownership of your content, and we will use your content only with your consent. 

Is the content processed by the App moved outside the region where I am using the App?

Any content processed by the App is encrypted and stored at rest in the region where you are using the App.  If you opt out of having your content used to develop the quality of the App and other Sanas machine-learning/artificial-intelligence technologies by contacting us, your content will not be stored in another region.  You can request deletion of your data associated with your account by emailing us here: privacy@sanas.ai

Can I use the App if I am a child under age 13?

Due to requirements under the Children’s Online Privacy Protection Act (COPPA) and state-specific privacy laws, the Sanas Language TranslationTM app is directed or targeted, in whole or in part, to those age 18 and above.