Last updated on 09/12/24
Sanas.AI, Inc., along with its subsidiaries and affiliates worldwide, hereinafter referred to as “Sanas,” “we”, “us,” or “our”) provides software and other technologies specializing in real-time accent translation and voice related services. We are dedicated to respecting your privacy and preferences. This Privacy Policy("Policy") outlines the collection of Personal Information by Sanas and its Affiliates through www.sanas.aiand other websites or applications linking to this Notice. It emphasizes our privacy practices concerning the Personal Data we gather and handle in accordance with relevant data privacy regulations.
Please be aware that this Policy does not encompass the handling of Personal Information when Sanas processes it on behalf of its clients. For instance, Personal Information submitted by individuals for processing through Sanas-hosted platforms to provide services to clients is not covered by this Policy.Typically, our clients act as Controllers for their relevant Personal Information, including any uploaded by third parties in connection with our services, while Sanas acts as a Processor under applicable Service and/or data processing agreements ("Agreements"). Specific obligations of Controllers and Processors can be found in these Agreements.
We encourage you to review this Policy, along with any supplementary and more detailed information we may provide on various occasions when collecting or processing your personal information through Sanas' website, products, or applications, as well as events and initiatives. This will help you understand how and why we process your personal information.
Personal Data refers to information that, either on its own or when combined with other data, allows for the direct or indirect identification of an individual ("Personal Information" or "Personal Data").
A Data Controller or Business ("Controller") is an entity that determines the purposes and methods of processing Personal Information. A Data Processor, Service Provider, Contractor, or Third Party ("Processor" or "Third Party") is an entity that processes Personal Information on behalf of the Controller.
This Policy is designed to help you understand your rights under relevant laws, including instructions on how to exercise them. It also outlines how we collect, use, process, disclose, and store Personal Data as a Controller when you:
To make this Policy easier to read, our website, software applications, and other offerings online or offline will collectively be referred to as “Services.”
While this Policy applies globally, specific additional details may pertain to you based on your country of residence. Such additional terms, tailored to these specific countries or regions, are outlined in region-specific statements below.
The categories of personal information we collect depend on how you interact with us, our Services, and the requirements of applicable law. For instance, we may collect different information about you depending on whether you are a customer of our Services (“Customer”) who downloads our customer-facing software product (“Customer Software”), or a contributor of vocal sound samples on our web application (“Target Speaker”). We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.
We may collect the following personal information that you provide to us.
This Policy is designed to help you understand your rights under relevant laws, including instructions on how to exercise them. It also outlines how we collect, use, process, disclose, and store Personal Data as a Controller when you:
Privacy and data protection laws outline specific justifiable grounds for collecting and processing Personal Data, commonly known as the legal basis of processing. Our primary reliance is on the following legal bases:
If you're dissatisfied with our handling of your Personal Data, you may have the right, as per the laws of your residing country, to lodge a complaint with your regional data protection authority.
At Sanas, there exists a perfect balance between Governance, Process and Technology, the combination of which has established Sanas' commitment to its customers and stakeholders. Sanas adopts reasonable and appropriate security controls, practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Data. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.
By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.
Our updated list of all certifications and security reports are as follows:
All information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We endeavor to safeguard your information consistent with the requirements of applicable laws. Sanas operates on a global scale. As a result, the Personal Data of individuals who visit our websites, use our services, or engage with us in any way may be transferred and accessed worldwide, including countries where Sanas, our affiliates, or processors operate. Regardless of where it is processed, we will safeguard your Personal Data in accordance with this policy. Sanas does not willingly or proactively transfer or disclose our customers' Personal Data to government or law enforcement authorities ("Authorities") or grant Authorities access to your Personal Data.
We retain your Personal Data for varying durations depending on the category of Personal Data and your relationship with us. The duration is determined on a case-by-case basis, with our aim being to keep it for the shortest period necessary to fulfill the purpose for which it was collected. When deciding on retention periods, we consider the following criteria:
This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA provides California residents with the right to know what categories of personal information Sanas has collected about them and whether Sanas disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:
If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at info@sanas.ai with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.
Categories of Personal Data (including sensitive personal information) we process:
Candidate name, Contact details, Date of Birth, Educational qualifications, Resume including skill details, Employment-related information, details pertaining to background checks, passport details (only if shortlisted), and a few other optional details such as web address, willingness to travel, etc. Financial details and national identification details are collected only in selected countries where required by law.Please note that the categories of personal (or sensitive personal) details processed may vary based on the business requirements of the entity and legal requirements of a country.
The Services are not directed to users under 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:
Contact Person: Ankita Jha
Contact address: Sanas.AI Inc., 437 Lytton Avenue, Suite 200, Palo Alto, CA 94301
Email: privacy@sanas.ai
For the purposes of processing your Personal Data in Philippines, we will follow the Data Privacy Regulations, including Data Protection Act, 2012. Please note that the following provisions will apply to you if you are a Data Subject (resident or citizen) in Philippines, in addition to the Privacy Policy outlined here.
For the purposes of processing your Personal Information in UK, we will follow all the applicable Data Privacy Regulations, including UK General Data Protection Regulation. Please note the below provisions will apply to you if you are a data subject residing in UK, in addition to the Privacy Policy outlined here.
For the purposes of processing your Personal Data within the EU/ EEA Regions, we will follow the Data Privacy Principles and regulations of the General Data Protection Regulation (commonly known as 'GDPR’). Please note that the following provisions will apply to you if you are a Data Subject (resident or citizen) within the EU/EEA region, in addition to the Privacy Policy outlined here.