# Sanas

> Sanas is the real-time Speech AI platform that removes communication barriers on live calls: accent translation, language translation, speech enhancement (noise cancellation), and speech intelligence, all while preserving the speaker's own voice. It runs on the agent's machine alongside the contact-center platform already in place and is used by enterprise customer-experience teams and BPOs in healthcare, financial services, retail, travel, and telecommunications.

Results that Sanas publishes (CSAT, average handle time, first-call resolution, grievances, transfers, conversion) appear on the product, industry, and customer-story pages below. Those pages are the source of record for any Sanas number.

## Products

- [Real-Time Accent Translation](https://www.sanas.ai/accent-translation): Removes accent barriers in real time while preserving voice and emotion. Published results include 25% higher CSAT scores, 20% faster handle times, 14% improvement in first call resolution, and a 97% adoption rate.
- [Real-Time Language Translation](https://www.sanas.ai/language-translation): Translates live conversations across 25+ languages while preserving voice, tone, and intent.
- [Speech Enhancement](https://www.sanas.ai/speech-enhancement): Upgrades telephony audio in real time; removes noise and restores vocal detail.
- [Speech Intelligence](https://www.sanas.ai/speech-intelligence): Sentiment, compliance, and risk signals from live conversations, with a privacy-first architecture.
- [Developer Platform](https://www.sanas.ai/developer-platform): APIs and SDKs for real-time translation, enhancement, and intelligence.
- [AI HD for Telecommunications](https://www.sanas.ai/telecommunications): Carrier-grade speech enhancement at the network level, with no app required.
- [Sanas for individuals and small businesses](https://www.sanas.ai/get-sanas): Desktop and mobile apps for clarity on every call.

## Industries

- [Healthcare](https://www.sanas.ai/healthcare): Clarity for patient and member calls. Published results include 8% consistent improvement in CSAT, 21% improvement in AHT, and 83% reduction in escalations.
- [Financial Services](https://www.sanas.ai/financial-services): Trust, compliance, and customer experience across global operations. Published results include 37.5% reduction in AHT and 20% reduction in onshore transfer rate.
- [Retail](https://www.sanas.ai/retail): Loyalty, fewer transfers, and more completed orders. Published results include 70% fewer call transfers and 19% lower AHT.
- [Travel and Hospitality](https://www.sanas.ai/travel): Clear, consistent guest experiences. Published results include 38% lower AHT and 23% higher CSAT.
- [BPOs and global CX](https://www.sanas.ai/bpos): Wider talent pools and consistent service. Published results include 22% improvement in CSAT and 33% improvement in FCR.

## Customer evidence

- [Customer stories](https://www.sanas.ai/customer-stories): Case studies with measured results, including Teleperformance (TP), Convey Health Solutions, Staysure, OnCourse Home Solutions, Robinhood, SoFi, and a global food delivery platform.
- [Agent stories](https://www.sanas.ai/agent-stories): Agents on what changes for them when Sanas is on.
- [Awards and recognition](https://www.sanas.ai/awards-and-recognition): Industry awards and analyst recognition.

## Resources

- [Blog](https://www.sanas.ai/blog): Product news, customer-experience research, and practical guides.
- [Science blog](https://www.sanas.ai/science): Research and engineering notes on speech AI.
- [News](https://www.sanas.ai/news): Announcements and press.

## Company

- [About Sanas](https://www.sanas.ai/about-us): Mission, leadership, and history.
- [Partners](https://www.sanas.ai/partners): The Sanas partner ecosystem.
- [Careers](https://www.sanas.ai/careers): Open roles.
- [Book a demo](https://www.sanas.ai/book-demo): Talk to Sanas.

## Legal

- [Privacy policy](https://www.sanas.ai/privacy-policy)
- [Cookie policy](https://www.sanas.ai/cookie-policy)
- [Data processing agreement](https://www.sanas.ai/data-processing-agreement)
- [Master software and services agreement](https://www.sanas.ai/master-software-and-services-agreement)
- [Service level agreement](https://www.sanas.ai/service-level-agreement)

## Sitemaps

- [Sitemap index](https://www.sanas.ai/sitemap.xml): Pages, blog, science, and customer stories.